I find it funny that as I learn lessons that I can apply to my life to make be a better man, I find that the same principles can be applied to a company to make it better. The self-help strategies found in How to Win Frinds and Influence People, Think and Grow Rich, Thank You Power, and The Secret can be applied to either an individual or a company and achieve the end result of effectiveness. As I work my way now through The Purpose Driven Life I am finding a similiar result.
I will start with myself. Day three of The Purpose Driven Life teaches, among other things, that "Knowing your purpose gives meaning to your life" (page 30.) The author, Rick Warren, goes on to say that by providing meaning, your life gains hope and significance. The word significance stood out to me. That is the word I have been looking for on this "Journey of Spiritual Discovery" that I am on. The end result that I intend for my life can best be defined as significant.
I always ask "Why". If I am told to do something, if the recipe calls for something, at every step in the instruction manual, I have the habit of asking "Why". I think that asking "Why" raises my level of consciousness and allows me to learn lessons that would otherwise be missed. I think that if I ask "Why" as I learn, my learning is more effective and efficient.
The question of "Why" is what lead to my "Journey of Spiritual Discovery". It is the fuel that keeps the journey moving along. As soon as I am no longer curious about "Why", the journey will transform into another pursuit.
To have finally found a word to describe my intention is a big step. Now that I know I want to be significant, I can refine my quest and focus on the lessons and methods that provide the intended result. Further clarification is required, however.
Now I have a new "Why": Why do I want to be significant? As Warren points out, there are bad things that may be driving us: anger, resentment, guilt, etcetera. The best driver, according to Warren, is God. The question for me is: What is driving my desire for significance?
I spent a few minutes Googling "significance" to see if anyone had anything to say about why you should be significant. It seems to me like it it is assumed that if you want to be significant, you should already know why. Or, perhaps it is just assumed that is a fundamental value.
For me, there isn't a point to living an insignificant life. To spend an entire life and achieve nothing (or worse, to leave more damage than creation) is not a life to me. I have known people like that; as far as I know, the only thing they did was tranform oxygen into carbon dioxide. It is as if they never even lived.
Significance is not scalable in my mind. Mother Theresa was significant to millions. My third grade teacher, Mrs. McGlaughlin, was significant to me and perhaps a few hundred. It is the same achievement in my mind. I think that Einstein's mother is just as significant as he is, especially since you cannot have the latter without the former.
Now I can refine my thoughts to "What" and "How". What is significant for me? How can I achieve that significance? The Journey allows me to chart new ground and answer questions that will keep me going when times get tough.
As I think of this for me, I habitually try to apply it to CSR. Can a company be significant? What would make it so? Why should a company seek significance?
Under the tenets of Capitalism, a company's significance is defined by profits. However, what is significant about profits in the grand scheme of things? It seems to me that there is something more significant than profits. Assets and equity are significant too, but I am thinking about people.
When I think about significant companies, I immediately think of companies who have made an impact on the human race in a good way. They developed new technologies that everyone uses, like Microsoft, GE, 3M, and Intel. Significant companies changed how we do business, like IBM, Cisco, and Ford.
The most significant companies are the ones who have provided the most benefit for humanity, in my mind. Significance, for me, is defined by how you affected the quality of other lives, how you inspired and influenced people, what you created, and what you leave for posterity. Profits, assets, and equity are fleeting; they can be eaten up rapidly by poor management or global inflation. However, if you provide education, technology, and inspiration to a third world village, you leave something for posterity. If you start with a polluted wasteland and transform it into a thriving ecosystem, that would be significant.
In capitalism, it all comes down to getting people to spend their money on you, and convincing them to spend more money than the costs you incurred. The most important factor in a customer's buying decision is their perception of the company they are buying from. Therefore, a company that is perceived as significant will be more likely to attract potential customers and achieve profitable sales.
Of course a company needs to be profitable, just as a boat needs to displace rather than absorb water. A company's efforts at research and development are vital to not only maintaining long-term profitability, but also to achieving significance. However, the profitable and innovative company that makes a positive impact on humanity will achieve a level of significance that elevates their market share, propels their share price, motivates their employees, and embraces their community.
Significant companies can not only expect profitability, they can expect to enjoy doing business. So it is with significant people. Life is enjoyable on a whole other level when you know you are doing something significant. As every artist, parent, and craftsman can tell you, there is unexplainable joy from creation that does not fade quickly.
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